Frequently Asked Questions

Frequently Asked Questions

1. What products and services do you offer?

We offer a wide range of Petroleum products, including gasoline, diesel, lubricants, and related products. We also provide bulk fuel delivery services to businesses and fuel stations, along with storage solutions and consultancy services in fuel management.

2. How can I place an order for fuel or other products?

To place an order, you can contact us via our website’s order form, email us at info@eastafricangasoil.com, or call our customer service line at 0716776600. We will guide you through the process and arrange for delivery or pickup.

3. What payment methods do you accept?

We accept various payment methods, including bank transfers, credit/debit cards, and mobile money. Please note that payment terms will be discussed during the order placement process, especially for bulk orders.

4. Do you offer bulk fuel delivery services?

Yes, we offer bulk fuel delivery services for commercial clients, businesses, and gas stations. We can arrange deliveries according to your needs and ensure timely and secure transportation of fuel.

5. How do I inquire about opening a fuel station under your brand?

For information on opening a fuel station under our brand, please visit the contact our business development team at Supply@eastafricangasoil.com. We will provide details on the requirements and process for starting a fuel station franchise.

6. Do you offer lubricants and other oil-related products?

Yes, we supply a variety of lubricants, greases, and other oil-based products suitable for automotive, industrial, and commercial use. For more information, visit the “Products” section on our website.

7. What safety measures should I follow when handling fuel?

We advise following all safety guidelines, including keeping fuel away from open flames, storing it in approved containers, and using proper ventilation when handling large quantities.

8. How do I check the current fuel prices?

Current fuel prices are updated regularly on our website. Visit the “Pricing” page to see the latest rates.

9 . How do I contact customer service?

You can reach our customer service team via email at customerservices@eastafricangasoil.com, by phone at 0716776600, or through our live chat feature on the website. We are available to assist you with any inquiries or issues.