At East African Gasoil Limited , customer satisfaction is key. We strive to understand the needs and concerns of our customers by effectively responding to them.

Our policy is to:

• Provide high quality products and services that meet industry specifications and our customers’ needs.
• Furnish services that reliably meet standards of performance, efficiency and courtesy.
• Provide accurate and sufficient information about our products and services so that customers can make informed purchasing decisions.
• EAGOL adopts best practices through innovation and sharing of knowledge to achieve efficient, reliable and superior customer service.